Privacy notice

This notice covers the KB Elements catalog, contact form and account pages at kbelements.com.

Who is responsible

KB ELEMENTS GmbH, Im Weidchen 21, 52353 Düren, Germany. For privacy questions and requests, write to info@kbelements.de.

Visiting the site

When you load a page, your browser sends technical information such as your IP address, the requested page and browser details. This information is used to deliver and protect the site. The site uses cookies to remember the selected language, maintain a session and support account sign-in. You can manage cookies in your browser settings. Blocking session cookies can affect sign-in and forms.

Contacting us

The form asks for your name, email address, subject and message. You can also provide a phone number and company name. We use these details to answer your enquiry and follow up where needed. If you ask about a product, you can include its model or SKU. We keep correspondence as needed to handle your enquiry and to meet applicable recordkeeping requirements.

Using an account

If you register or sign in, we use the account and authentication information you provide to manage access and keep your account secure. Account records are kept while needed for access and applicable recordkeeping.

Why we use this information

Depending on the request, processing supports steps you ask us to take before a contract or the operation of an account under Article 6(1)(b) GDPR. Running and securing the site and answering other enquiries are legitimate interests under Article 6(1)(f). Article 6(1)(c) applies when the law requires us to keep information. Website and email service providers may process data as needed to operate these services.

Your rights

Where applicable, you can request access, correction, deletion, restriction or portability, and object to processing. Contact us at the email address above. You can also lodge a complaint with a data protection authority, including the North Rhine-Westphalia data protection authority.