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KB ELEMENTS CARE · INTERNATIONAL SERVICE PORTAL English
CONTACT KB ELEMENTS

Here for you.
Every step of the way.

From a simple product question to your next business partnership, let’s start a conversation.

LET’S CONNECT

Send us a message.

Share a little about what you need. Fields marked are required.

Please don’t include passwords or payment details in your message.

A LITTLE GUIDANCE

Before you get in touch.

A few details can help us understand your request.

Where can I find my model and serial number?

Check the label on your product, the original packaging, or your purchase documents. The serial number may be marked “S/N” or “Serial”.

What should I include in a service request?

Have your model, serial number, and purchase details ready. A clear description of the issue and photos can help our team review your request. Open a service request.

How do I follow up on an existing repair?

Use your service reference and the last four digits of the phone number registered with your request. Track your repair here.